MIS Fraud Analytic & Project Management (Manager – AVP Level)

Job Description:

• Support Fraud Management functions by conducting analytical reviews and preparing MIS reports to identify weaknesses, propose solutions, and ensure effective fraud risk management.
• Collaborate with other business units within KSC to support fraud-related initiatives and other data-driven projects.
• Develop and maintain MIS reports to support daily, weekly, and monthly fraud monitoring activities.
• Prepare fraud performance summaries and report key insights to management and relevant stakeholders.
• Analyze fraud trends and system performance to identify areas for improvement.
• Assist in writing fraud monitoring rules to improve detection accuracy, reduce false positives, and minimize customer impact.
• Coordinate with vendors and card brands (Visa, MasterCard, and JCB) in English on a regular basis for fraud-related discussions, system improvements, and new initiatives.

• Define project scope, objectives, estimates, and schedules.
• Coordinate with stakeholders (IT, Operations, Compliance, Marketing, etc. and External party such as SAS, Visa, MasterCard, and JCB) to gather business requirements.
• Collaborate closely with stakeholders to ensure requirements are clear, prioritized, and achievable, reviewing and approving them before proceeding.
• Document business requirements and functional solutions, ensuring approval before implementation.
• Oversee overall project success and implementation and Organize and run internal and external meetings, prepare presentations.
• Track project progress and ensure the quality of deliverables and provide project updates to the project champion and relevant stakeholders.

Qualifications:

• Bachelor’s degree in any related field.
• At least 3 years of experience in MIS and data analysis for fraud detection, MIS and Project Management or related fields.
• More than 7 years of overall working experiences.
• Experiences in Banking Industry will be huge plus.
• Strong MIS reporting and data analysis skills.
• Knowledge of programming, coding, and data processing for fraud monitoring.
• Hands-on experience with MIS tools such as Microsoft Office, Microsoft Access, PL/SQL, SAS.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to coordinate and communicate effectively with stakeholders.
• Fast learner with positive thinking and excellent presentation skills.
• Strong organizational skills and ability to manage multiple projects simultaneously.
• Fluent English communication skills (both written and spoken).

Contact Information:

• Contact person: Sunanta Kitbunjerdjarud 086-751-5878
  Email: Sunanta.kitbunjerdjarud@krungsri.com